Unified WhatsApp CRM & Shared Inbox for Teams
Centralize customer conversations using the WhatsApp Business API. Securely send bulk campaigns, automate opt-outs, and collaborate on customer chats in a shared team workspace.
See How StarDialLog Protects Your Business
Watch quick product highlights and real-world scenarios.
1. Unified Team Inbox Overview
StarDialLog V2 consolidates incoming chats from multiple customer points directly into a robust collaborative workspace. Your agents can claim, transfer, and resolve messages seamlessly while retaining complete visibility over client touchpoints.
2. How Dynamic Bulk Campaigns Work
Import data directly from spreadsheets, map personalized variables automatically, and let the system pace deliveries to stay within Meta's official API rate limits.
| Name | Outstanding Balance | Due Date |
|---|
John Doe
StarDialLog Verified API
3. Features and Capabilities
Engineered to streamline corporate workflows, ensure message deliverability, and adapt organically to your industry terminology.
Official Meta API Integration
Connect through official Meta API paths (via 360Dialog) to protect your number from spam bans. Send verified media messages, PDFs, and interactive quick-reply buttons directly in the chat.
Meta-compliant Template Manager
Draft, submit, and manage official Meta-compliant messaging templates directly within StarDialLog. Rest assured that all broadcasts align with Meta policies to guarantee immediate delivery and zero bans.
Flexible CRM Customization
Upload company branding, custom logos, and custom contact fields. Adapt the inbox workspace to map specific database attributes, tracking codes, and transactional tags with ease.
Native Mobile, Desktop & Web App Sync
Access your inbox via web browser or a native application for Windows, or the Android app. Background databases ensure all conversations sync instantly across agents with no delay.
Live Delivery Reports & Forecasts
Track message delivery status, read rates, and opt-outs. View a detailed cost breakdown of Meta marketing vs. utility templates to forecast your monthly bills accurately.
Secure Cloud Bucket Media Vault
Protect customer data. Media attachments (such as ID copies, invoices, or bank statements) are stored in secure, private cloud buckets, ensuring isolated, encrypted hosting rather than exposing files on public URLs.
4. Built for Local and Global Data Privacy Standards
Ensure absolute regulatory alignment with South African POPIA and international GDPR frameworks without slowing down your operations.
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POPIA & GDPR Guard
Secure cloud bucket storage restricts access to sensitive files. Critical documents are securely stored in private cloud buckets and decrypted temporarily inside RAM during active staff inspection. -
Automatic Opt-Out Engine
When a customer replies "Opt-Out" or clicks a stop button, the system automatically blacklists their number from future bulk campaigns. -
Role-Based Permissions (RBAC)
Group team members into roles (Agents, Managers, Admins) and limit chat visibility to specific departments. -
Full System Audit Logs
Every broadcast sent, contact modified, and setting change is permanently logged for complete compliance audits.
To understand our commitments and platform regulations under Meta and local legislation, please read our official Terms of Service.
5. Elevate Your Team's Inbox Today
Transition your customer operations from fragmented individual devices to a structured, auditable workspace powered by Star Systems.
Connect Your Team and Simplify Your WhatsApp Workflows
Request a demo with our team to see how StarDialLog V2 integrates with your existing databases, user directories, and CRMs.
